{"id":14055,"date":"2026-07-13T08:50:52","date_gmt":"2026-07-13T08:50:52","guid":{"rendered":"https:\/\/yoannacosmetics.com\/preguntas-frecuentes\/"},"modified":"2026-10-14T13:20:00","modified_gmt":"2026-10-14T13:20:00","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/yoannacosmetics.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Q&amp;A"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-theme-palette-3-background-color has-background\" style=\"padding-top:80px;padding-right:24px;padding-bottom:80px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-9e028406 wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-theme-palette-9-color has-text-color\" style=\"margin-top:0;margin-bottom:14px;text-transform:none\">Q&amp;A<\/h1>\n\n\n\n<p class=\"has-text-align-center has-theme-palette-6-color has-text-color wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0;font-size:17px\">What we always get asked. If you don't see your question, write to us.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull\" style=\"padding-top:72px;padding-right:24px;padding-bottom:72px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-89ef075b wp-block-group-is-layout-constrained\">\n<h5 class=\"wp-block-heading\" style=\"margin-top:0;margin-bottom:12px;text-transform:none\">For stores<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:0;margin-bottom:30px;text-transform:none\">If you run a store or pharmacy<\/h2>\n\n\n\n<div class=\"wp-block-group y-pasos\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>Do I have to buy stock?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">No. Your first order is on consignment: you put it in your store without paying anything in advance. You only pay for what you sell, and whatever hasn't been sold after 90 days, we take back. Restocks work as normal orders; new products that haven't been tested in Spain yet can also go on consignment the first time. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>What if the product doesn't sell?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">No, you won't lose a thing. Every month we revise the turnover together, and whatever hasn't sold within 90 days is removed at no cost to you. And even if it's not your first order, a return can be handled without any problem. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>My customer wants the TikTok stuff, not this. Why would she care?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">Viral products bring people to your store, but anyone can sell them. We provide you with exclusive products that aren't available everywhere, offering a higher profit margin. Plus we train you on how to recommend them. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>Is it complicated to manage?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">No. We choose the selection, train your team and give you the sales pitch. You don't need to know anything about Korean beauty.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>How do I start?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">Send us a message and we will get in contact with you. <\/p>\n<\/details>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-theme-palette-8-background-color has-background\" style=\"padding-top:72px;padding-right:24px;padding-bottom:72px;padding-left:24px\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-89ef075b wp-block-group-is-layout-constrained\">\n<h5 class=\"wp-block-heading\" style=\"margin-top:0;margin-bottom:12px;text-transform:none\">For brands<\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:0;margin-bottom:30px;text-transform:none\">If you're a brand looking to enter Spain<\/h2>\n\n\n\n<div class=\"wp-block-group y-pasos\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>Are you distributors?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">Not exactly. We're the bridge that brings your brand into Spain: we handle the legal registration in the EU, validate the product with real consumers and place it in the stores where it fits.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>What do I need to sell in Spain and Europe?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">An EU Responsible Person , the Product Information File (PIF), and notification on the CPNP portal. We take care of all of that for you, at a fixed price with no surprises.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>How much does it cost and how long does it take?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">A fixed price: CPNP, \u20ac150 per product; PIF, \u20ac395 per product; Responsible Person, \u20ac500 for 2 years, up to 14 products. CPNP takes up to a week and the PIF up to two months, once we have all the documentation. From there, the pilot kicks off.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>Does my brand stay mine?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">Yes. You keep ownership of your product. We position and distribute it, but the brand is yours.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details y-paso is-layout-flow wp-block-details-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\"><summary>How do you know if my product will work here?<\/summary>\n<p class=\"has-theme-palette-5-color has-text-color wp-block-paragraph\" style=\"margin-top:8px;margin-bottom:0;font-size:14px\">We test it before scaling. It goes through events and real Spanish consumers, and we analyze the reaction. Decisions by data, not intuition.<\/p>\n<\/details>\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes Lo que nos preguntan siempre. Si no ves tu duda, escr\u00edbenos. Para tiendas Si tienes una tienda o farmacia Para marcas Si eres una marca que quiere entrar en Espa\u00f1a<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"disable","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-14055","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes | Yoanna Cosmetics<\/title>\n<meta name=\"description\" content=\"Dudas de tiendas y marcas: dep\u00f3sito sin riesgo, registro CPNP, Responsible Person, c\u00f3mo empezar y 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