Q&A
What we always get asked. If you don't see your question, write to us.
For stores
If you run a store or pharmacy
Do I have to buy stock?
No. Your first order is on consignment: you put it in your store without paying anything in advance. You only pay for what you sell, and whatever hasn't been sold after 90 days, we take back. Restocks work as normal orders; new products that haven't been tested in Spain yet can also go on consignment the first time.
What if the product doesn't sell?
No, you won't lose a thing. Every month we revise the turnover together, and whatever hasn't sold within 90 days is removed at no cost to you. And even if it's not your first order, a return can be handled without any problem.
My customer wants the TikTok stuff, not this. Why would she care?
Viral products bring people to your store, but anyone can sell them. We provide you with exclusive products that aren't available everywhere, offering a higher profit margin. Plus we train you on how to recommend them.
Is it complicated to manage?
No. We choose the selection, train your team and give you the sales pitch. You don't need to know anything about Korean beauty.
How do I start?
Send us a message and we will get in contact with you.
For brands
If you're a brand looking to enter Spain
Are you distributors?
Not exactly. We're the bridge that brings your brand into Spain: we handle the legal registration in the EU, validate the product with real consumers and place it in the stores where it fits.
What do I need to sell in Spain and Europe?
An EU Responsible Person , the Product Information File (PIF), and notification on the CPNP portal. We take care of all of that for you, at a fixed price with no surprises.
How much does it cost and how long does it take?
A fixed price: CPNP, €150 per product; PIF, €395 per product; Responsible Person, €500 for 2 years, up to 14 products. CPNP takes up to a week and the PIF up to two months, once we have all the documentation. From there, the pilot kicks off.
Does my brand stay mine?
Yes. You keep ownership of your product. We position and distribute it, but the brand is yours.
How do you know if my product will work here?
We test it before scaling. It goes through events and real Spanish consumers, and we analyze the reaction. Decisions by data, not intuition.