Q&A
What we always get asked. If you don't see your question, write to us.
For stores
If you run a store or pharmacy
Do I have to buy stock?
No. The first order of each product is on consignment: you put it in your store without paying anything upfront. You only pay for what you sell, and whatever doesn't move we take back.
What if the product doesn't sell?
You lose nothing. After a month we review sell-through together; whatever hasn't worked is removed at no cost to you. We only scale what you've already seen sell at your own till.
My customer wants the TikTok stuff, not this. Why would she care?
The viral stuff brings people into your store, but anyone sells it. We give you products only you have, with a higher margin and no competition in your area. And we train you to recommend them.
Is it complicated to manage?
No. We choose the selection, train your team and give you the sales pitch. You don't need to know anything about Korean beauty.
How do I start?
Ask us for the catalogue with wholesale prices. If you see something that fits your customer, we talk — and if you'd like to see it in person, we come to your store.
For brands
If you're a brand looking to enter Spain
Are you distributors?
Not exactly. We're the bridge that brings your brand into Spain: we handle the legal registration in the EU, validate the product with real consumers and place it in the stores where it fits.
What do I need to sell in Spain and Europe?
A Responsible Person in the EU and the product registration (CPNP and PIF). We take care of all of it, at a fixed price with no surprises.
How much does it cost and how long does it take?
Registration has a fixed price: CPNP €150 per product, PIF €395 per product and RP €500 for 2 years. Registration is done in weeks; from there the pilot begins.
Does my brand stay mine?
Yes. You keep ownership of your product. We position and distribute it, but the brand is yours.
How do you know if my product will work here?
We test it before investing. It goes through events and real Spanish consumers, and we measure the reaction. Decisions by data, not intuition.